Legal
Privacy Policy
Effective date: January 28, 2026
This Privacy Policy explains how Treadville Coffee (“Treadville,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or engage with our services.
Information We Collect
- Contact details such as name, email, phone number, and company information when you request a quote or reach out.
- Order and inquiry details including product preferences, volumes, and delivery destinations.
- Usage data like device type, browser, pages visited, and approximate location derived from IP address.
How We Use Information
- Respond to inquiries, prepare quotes, and fulfill orders.
- Improve our website, content, and services based on usage insights.
- Send service-related messages such as order updates or policy changes.
- Maintain security, prevent fraud, and comply with legal obligations.
Cookies & Analytics
- We use cookies to remember preferences and understand site usage.
- You can control cookies through your browser settings; some features may be limited if disabled.
Sharing & Disclosure
- Service providers who help operate our website or process transactions under confidentiality obligations.
- Logistics, warehousing, or compliance partners required to complete international shipments.
- Legal authorities when required to comply with law, regulation, or legal process.
Data Retention
- We keep information only as long as necessary for the purposes described or to meet legal requirements.
Your Rights
- You may request access, correction, or deletion of your personal information.
- You may opt out of non-essential communications at any time.
Security
- We use administrative and technical safeguards designed to protect information from unauthorized access.
International Transfers
- As we serve global customers, information may be processed in Kenya or other countries where our partners operate.
Contact Us
If you have questions about this policy or your data, email us at info@treadville.co.ke or visit our contact page.